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Consumer Complaints

We feel that the Customer Is God! If any company is failed to serve proper service or right product, you can take immediate action with the help of Consumer complaint with Auriga Accounting Professionals.

Get Your Consumer Complaints

Make your business global. Apply from anywhere in India with Consumer Complaints

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Why Should I Use Auriga Accounting For Consumer Complaints ?

Auriga Accounting has a team of registration experts who can provide complete guidance to register your Consumer Complaints.

book appointment

Our team of experts will get in touch with you and collect all necessary documents and details

Resolve all your queries

We fill out and file your application for Consumer Complaints

Complete your Certificate

Your Consumer Complaints Is Done

Why Should I Use Auriga Accounting For Consumer Complaints ?

Auriga Accounting has a team of registration experts who can provide complete guidance to register your Consumer Complaints.

book appointment

Our team of experts will get in touch with you and collect all necessary documents and details

Resolve all your queries

We fill out and file your application for Consumer Complaints

Complete your Certificate

Your Consumer Complaints is Done

Overview - Consumer Complaints

Facing issues with a product or service? Take immediate action! While filing a consumer complaint is the final step, sending a legal notice to the vendor or service provider is crucial and highly recommended first.

As a consumer, you have rights under the ‘Consumer Protection Act, 1986’, including the right to seek compensation in consumer court/forum. If a company fails to provide good service or useful products, you can file a complaint. You can also seek legal relief if a seller sold you a defective product or a service provider delivered insufficient service.

A Consumer Complaint is a formal action filed with the appropriate consumer forum (often called a consumer court) against a seller or service provider. This is typically done if a legal notice fails to resolve the issue. The complaint includes documentary evidence, details about the poor service or product, and the compensation or relief you are seeking. Consumer Courts in India are known for providing quick and effective legal assistance, as they are specifically established to help consumers.

Benefits and Remedies Offered To Filing Consumer Complaints

  • Full refund of the purchase price for the Goods or services.
  • Reimbursement of all legal costs associated with the Consumer complaint.
  • Rectification of defects in the goods or service deficiencies.
  • Replacement of defective products.
  • The seller may be ordered to cease unfair trade practices.
  • Full or partial compensation for any loss or suffering, including mental distress.
  • For online transactions, the designated dispute resolution location in the terms of service should be used for filing the Consumer complaint on the seller’s website.
  • Consumer complaints can be filed in the District or State where the purchase was made, services were rendered, or where the seller resides or operates their business.

Grounds for Filing a Consumer Complaint

  • Unfair Advertising: Deliberately making false claims about products, services, or pricing to attract consumers.
  • Defective Products: Selling goods that are faulty or damaged and do not meet the agreed-upon quality.
  • Poor Service: Failing to provide services that meet expected standards or performance levels.
  • Price Gouging: Selling goods or services at a price higher than what was advertised or agreed upon.
  • Unsafe Products/Services: Offering goods or services that pose a risk to a customer’s health or safety.

Documents Required to File a Consumer Complaint in India

  1. Vakalatnama / Letter of Authority (If applicable)
  2. Application for Condonation of Delay (If applicable)
  3. Copies of Consumer Complaint and Notices
  4. Copies of Notices sent to the Seller, Vendor, or Service Provider
  5. Copies of Supporting Documents

Step-Wise Procedure to File a Consumer Complaint Online

  1. Online Complaint: Register and file your complaint with details on consumerhelpline.gov.in.
  2. Send Written Notice: Notify the seller/provider of the issue, ideally with a lawyer’s help for claims over ₹10,000, to show seriousness.
  3. Allow Response Time: Wait for the seller to respond (usually 15 days) and consider their offer. If no response or an unsatisfactory one, proceed.
  4. Select Forum: Choose the appropriate consumer forum (District, State, or National) based on the value of your claim. You can file yourself or hire a lawyer.
  5. Submit Written Complaint: File a formal written complaint with supporting documents (receipts, communication, legal notice) at the chosen forum.
  6. Pay Court Fee: Pay the required court fee. If you win, these costs, including lawyer fees, may be reimbursed by the seller.

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Our Happy Clients!

Excellent
Based on 12 reviews
MD SAHIL
MD SAHIL
2023-06-10
Auriga Accounting is right CA firm is crucial for the financial health of our business. Auriga Accounting is reputable firm with experienced professionals, strong technology infrastructure, good communication, and transparent pricing.
Prince Kushwaha
Prince Kushwaha
2023-06-10
Workplace must be peaceful and be active during work , the Auriga Accounting Private Limited provides relevant and necessary things so employees save their time and complete their task before time period effectively and efficiently
Prince Singh
Prince Singh
2023-06-10
Auriga accouting private limited and it's team provide best service at affordable price. I have done my previous year GSTR and ITR they did it before the time
Priyanka Kumari
Priyanka Kumari
2023-04-07
They are best coordination with me. Time to time inform me how to work and what work is my pending. Time to time updated me about my company profile work like ROC Filling last date, GST filling last date, ITR etc... I have no paid any penalty since I started working with Auriga..
Vishal Singh
Vishal Singh
2023-04-07
Best company for providing services, I recommended to all. They give me the best rate of price and finished work before the time.
Sameer khan
Sameer khan
2023-04-07
The auriga accounting private limited is a reliable and a customer support company the team has give Clear answer towards the customer by which the customer cannot get confused and get necessary detail to solve their queries and auriga provided me good service and delivered my work on time very well coordinate with me and talk very well I suggest if you have any work then call auriga they will definitely finish your work on time
Vivek Shakya
Vivek Shakya
2023-04-07
Great Services , within affordable rate and give full satisfaction on works. Easy to Cordinate, I have done My Previous year ITR , Startup Registration. I am very happy with their services and their first priority is their Customer.
find way
find way
2023-04-06
I'll give a five-star rating, I had doubts about how to start my work in the field of business and they guide me and instruct me on how to start a business. They have a great team.
623 Anjali
623 Anjali
2023-04-06
The Auriga has great services. Efficient communication and really easy way to get help and support.
Anjali Sharma
Anjali Sharma
2023-04-06
Auriga Accounting team represents the highest level of customer services I have experienced.The team gives accurate information and responses to queries very fast, which are customer is facing.

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